Privacy Policy

Melanie McIvor RMT and Jenna McGlynn RMT

Your privacy is important to us

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1. Respecting your privacy

Respecting your privacy is important to us; We are committed to safeguarding your privacy online and in the clinic. We have posted this privacy policy to help you understand how your personal information will be treated when you use our services. This policy may change from time to time, so please check back periodically.

Information collected via our website and health history forms is limited to what we need to provide you with the best possible service available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of your information occurs only when we have your consent; or when it is required to deliver a requested service to you; or where we are required or permitted to do so by law.

2. Information Automatically Collected

Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited the site, and the pages you viewed. This information is collected specifically to better understand how the website is being used and to improve its effectiveness.

3. Email Address and Contact Information

When you send an e-mail or when you request an appointment with us, we acquire your email address. We use your email address to acknowledge your appointment request and/or reply to your questions, and We may store your communication and our reply in order to provide you with a high level of client support. We may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services We may offer.

4. Booking Services

When you book appointments through our website, we collect and store information about you necessary to complete your booking and to ultimately provide you with the requested services.

5. Health History Forms

We collect and store personal information in a locked filing cabinet and only Melanie McIvor and Jenna McGlynn have the keys to this filing cabinet. We have upgraded our system and now store any new Health History forms and client notes in a secure online system that only Melanie and Jenna have access to.

We protect your information with appropriate safeguards and security measures and retain your information only for the time it is required for the stated purposes. Only those involved in processing data have access to this information.